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The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers
Author
Carlaw, Peggy
Additional Author(s)
Deming, Vasudha Kathleen
Publisher
New York: McGraw-Hill, 1999
Language
English
ISBN
0070779740
Series
-
Subject(s)
CUSTOMER SERVICES
GROUP GAMES
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 209 p.
Dimension
23 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02165/05
- 658.812 Car B
Library - 7th Floor
Available
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