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Customer service : building successful skills for the twenty-first century 3rd ed.

Author
  • Lucas, Robert W.
Additional Author(s)
-
Publisher
Boston: Irwin McGraw-Hill, 2005
Language
English
ISBN
0072938056
Series
-
Subject(s)
  • CUSTOMER SERVICES
Notes
  • Appendix: p 393 - 394
  • Glossary: p. 395 - 405
Bibliography: p. 406 - 408. Index: p. 409 - 415
Abstract
-
Physical Dimension
Number of Page(s)
xvi, 416 p.
Dimension
26 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.05112/05- 658.812 Luc CLibrary - 7th FloorAvailable

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