Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Take their breath away : how imaginative service creates devoted customers

Author
  • Bell, Chip R.
Additional Author(s)
  • Patterson, John R.
Publisher
Hoboken, New Jersey: John Wiley & Sons, Inc , 2009
Language
English
ISBN
9780470443507
Series
-
Subject(s)
  • CONSUMER SATISFACTION.
  • CUSTOMER SERVICES
  • CUSTOMER ROYALTY
  • CUSTOMER INDUSTRIES
Notes
Bibliography: p. 281 - 285. Index: p. 287 - 294
Abstract
-
Physical Dimension
Number of Page(s)
x, 294 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.02720/12658.812 Bel TLibrary - 7th FloorAvailable

Similar Collection

by author or subject
Magnetic service
The quality of service based upon the customer perception in Mandarin Restaurant Waalwijk
Analyzing the promotion tools to win competition and build a good image in paradijs uden restaurant
Analisa pengaruh customer value dan customer experience terhadap customer satisfaction De Kasteel Resto di Surabaya
Konsumen adalah raja
Perancangan quality function deployment di PT X
Pengaruh harga dan kualitas layanan terhadap loyalitas konsumen melalui kepuasan konsumen di PT. Citra Mandiri Sejati
Developing a better organization structure following by definite job description and job specification for all position in moy fa restaurant to increase customer satisfaction