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Analyzing the influence of sevice quality towards customer loyalty in Dynasty Restaurant

Author
  • Sutanto, Lisayani
Additional Author(s)
  • Rahardjo, John Nehemia
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2006
Language
English
ISBN
-
Series
Tugas Akhir No.02010281/HTL/2006
Subject(s)
  • CONSUMER SATISFACTION.
  • CUSTOMER SERVICE
Notes
  • Appendix: p. 105 - 124
Bibliography: p. 102 - 104
Abstract
-
Physical Dimension
Number of Page(s)
xvi, 124 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.05603/06(T) - 658.812 Sut A-Unavailable : Removed

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