Customer relationship management : a briefcase book

Author

• Anderson, Kristin

Additional Author(s)

• Kerr, Carol

Publisher

New York: The McGraw-Hill Companies, 2002

Language

English

ISBN

0071379541

Series

Briefcase books series

Subject(s)

• CUSTOMER RELATIONS
• CUSTOMER SERVICES

Notes

Index: p. 153 - 164

Abstract

-

Physical Dimension

Number of Page(s)

xii, 164 p.

Dimension

23 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02261/07	- 658.812 And C	Library - 7th Floor	Available