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Customer relationship management : a briefcase book
Author
Anderson, Kristin
Additional Author(s)
Kerr, Carol
Publisher
New York: The McGraw-Hill Companies, 2002
Language
English
ISBN
0071379541
Series
Briefcase books series
Subject(s)
CUSTOMER RELATIONS
CUSTOMER SERVICES
Notes
Index: p. 153 - 164
Abstract
-
Physical Dimension
Number of Page(s)
xii, 164 p.
Dimension
23 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02261/07
- 658.812 And C
Library - 7th Floor
Available
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