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The Influence of food quality, service and price on the customer decision to dine at Sahid Jaya Restaurant in order to increase the number of guests
Author
Widjaya, Grace Gloria
Additional Author(s)
Sugiarto, Dewi Anggreyani
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2009
Language
English
ISBN
-
Series
Tugas Akhir No. 33010058/MAN/2009
Subject(s)
CONSUMER SATISFACTION
RESTAURANTS MANAGEMENT
Notes
Appendix : p. 47 - 58
Bibliography : p. 45 - 46
Abstract
-
Physical Dimension
Number of Page(s)
xi, 58 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03688/09
(T) - 647.950688 Wid I
Library - 8th Floor
Unavailable : Removed
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