Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisa pengaruh citra merek, kualitas produk, dan kualitas layanan terhadap kepuasan konsumen di restoran Black Canyon Coffee Surabaya

Author
  • Yuanita, Evelyn
Additional Author(s)
  • Setiawan, Herry
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2012
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010352/MAN//2012
Subject(s)
  • CONSUMER SATISFACTION
  • MARKETING RESEARCH
  • RESTAURANT MANAGEMENT
Notes
  • Appendix : p. 69 - 97
Bibliography : p. 65 - 68
Abstract
-
Physical Dimension
Number of Page(s)
xxiv, 97 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04250/12(T) 647.950688343 Yua ALibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Pengaruh experiential marketing terhadap kepuasan konsumen di The Singhasari Resort Batu
Pengaruh store atmosphere, customer service dan product quality terhadap customer satisfaction di H&M Surabaya
Pengaruh manfaat customer relationship management dan customer satisfaction terhadap customer loyalty pelanggan matahari department store
Pengaruh perceived service quality dan perceived value terhadap loyalitas pelanggan dengan kepuasan dan image sebagai variabel intervening studi kasus Garuda Indonesia
Destination branding "Surabaya as a city of business" (marketing research)
Pengaruh trustwothiness terhadap customer satisfaction dan customer loyalty UD. Pelangi Surabaya
LKP : Oriental Swan Soesterberg, Nederland
Analisa penetrasi penjualan capacitive discharge ignition (cdi) merek tokugawa electronics di surabaya