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The Influence of service recovery to customer satisfaction in mulia catering

Author
  • Wijaya, Sabrina
Additional Author(s)
-
Publisher
Surabaya: Faculty of Economics Tourism and Leisure Management Program Petra Christian University, 2012
Language
English
ISBN
-
Series
Thesis No. 35010145/MAN/2011
Subject(s)
  • CONSUMER SATISFACTION.
Notes
  • Appendix : p. 76 - 150
. Bibliography: p. 71-75.
Abstract
-
Physical Dimension
Number of Page(s)
xi, 150 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00764/13(T) - 658.8343 Wij I-Unavailable : Removed

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