Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Word-of-mouth marketing
Author
Wilson, Jerry R.
Additional Author(s)
-
Publisher
New York: 1991
Language
English
ISBN
0471008583
Series
-
Subject(s)
CONSUMER SATISFACTION.
CUSTOMER SERVICE
PUBLIC OPINION
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xv, 256 p.
Dimension
23 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
04055/96
658.812 Wil W
-
Available
Similar Collection
by author or subject
Analisa pengaruh experiental marketing terhadap customer loyalty dengan customer satisfaction sebagai variabel mediasi pada restoran Jepang dengan konsep shabu-shabu di Surabaya
Pengaruh kualitas layanan dan kualitas produk terhadap kepuasan pelanggan dan loyalitas konsumen restoran Happy Garden Surabaya
Pengaruh faktor produk dan promosi terhadap motivasi konsumen Surabaya dalam memilih kartu simpati
Analisis pengaruh service quality terhadap customer satisfaction di Kopitiam Oey Surabaya
The Service quality analysis in star cafe using servqual method
Opini pemirsa Surabaya mengenai pesan iklan kampanye Capres SBY versi 'Jingle Indomie' di televisi
Relasi kuasa negara media massa dan publik
Analyzing the promotion tools to win competition and build a good image in paradijs uden restaurant