Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Word-of-mouth marketing

Author
  • Wilson, Jerry R.
Additional Author(s)
-
Publisher
New York: 1991
Language
English
ISBN
0471008583
Series
-
Subject(s)
  • CONSUMER SATISFACTION.
  • CUSTOMER SERVICE
  • PUBLIC OPINION
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xv, 256 p.
Dimension
23 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.04055/96658.812 Wil W-Available

Similar Collection

by author or subject
Esensi statistik bagi kebijakan publik
Analisis hubungan kualitas layanan, kepuasan pelanggan, dan loyalitas pelanggan RSK Budi Rahayu Blitar dengan metode SEM
Perancangan quality function deployment di PT X
Services management
Who stole my customer??
Pengaruh stress pekerjaan dan kontak manusia terhadap kualitas hubungan dalam penjualan jasa
Pengaruh kualitas layanan terhadap loyalitas konsumen dengan kepuasan konsumen sebagai variabel perantara (studi kasus : salon mobil Positive di Surabaya)
Analyzing the promotion tools to win competition and build a good image in paradijs uden restaurant