Analisa kepuasan mahasiswa fakultas ekonomi jurusan manajemen angkatan 1999-2001 terhadap kualitas layanan dan fasilitas yang diberikan perpustakaan Universitas kristen Petra

Author

• Kurniawan, Tommy Ardianto

Additional Author(s)

-

Publisher

Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2004

Language

Indonesian

ISBN

-

Series

Tugas Akhir No. 02/01/1749/MAN/2004

Subject(s)

• TOTAL QUALITY SERVICE
• CONSUMER SATISFACTION

Notes

-

Abstract

-

Physical Dimension

Number of Page(s)

ix, 121 p.

Dimension

30 cm.

Other Desc.

ill.

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	02012/04	(T) 658.8342 Kur A	-	Available