| Analisa pengaruh customer relationship management terhadap loyalitas pelanggan pada Hotel JW Marriott Surabaya- Author(s)
- Sumargo, Yesslyn
- ISBN
- -
- Dimension
- xxv, 81 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04272/12 | 658.8343 Sum A | Library - 8th Floor | Unavailable : Removed |
| |
| Persepsi konsumen terhadap kualitas website e-bookstores dan pengaruhnya terhadap keputusan pembelian secara online- Author(s)
- Ngo, Winni Wiryani
- ISBN
- -
- Dimension
- xxv, 95 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04249/12 | 658.8342 Ngo P | Library - 8th Floor | Unavailable : Removed |
| |
| Studi deskriptif pengelolaan dan pengembangan bisnis ekspedisi pada perusahaan keluarga PT. Bintang Timur Bersatu Jaya dalam aspek sumber daya manusia- Author(s)
- Setiawan, Heryanto
- ISBN
- -
- Dimension
- xii, 93 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04450/12 | 658.045 Set S | Library - 8th Floor | Unavailable : Removed |
| |
| Analisis faktor-faktor yang membentuk loyalitas konsumen di Atlas Sport Club Surabaya- Author(s)
- Gunadi, Garry
- ISBN
- -
- Dimension
- xiv, 74 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04247/12 | 658.8343 Gun A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisis deskriptif proses inovasi produk minuman bersoda di PT. Sumber Pangan Nusantara Makasar- Author(s)
- Tanus, Chrisvani
- ISBN
- -
- Dimension
- xii, 129 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04371/12 | 658.575 Tan A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisis pengaruh komitmen afektif, normatif, berkelanjutan terhadap kepuasan kerja karyawan Hotel Nuansa Indah, Balikpapan- Author(s)
- Yuliana, Ong
- ISBN
- -
- Dimension
- xii, 83 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00213/13 | 658.31422 Yul A | Library - 8th Floor | Unavailable : Removed |
| |
| Pengaruh persepsi karyawan mengenai budaya organisasi dan tipe kepemimpinan terhadap kepuasan kerja karya3wan PT. Indokokharisma Agung Sentosa- Author(s)
- Yurike
- ISBN
- -
- Dimension
- xviii, 116 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04372/12 | 658.31422 Yur P | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh service performance terhadap customer satisfaction Bank Central Asia Surabaya- Author(s)
- Wijayanty, Diana
- ISBN
- -
- Dimension
- xxvi, 98 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04230/12 | 658.8343 Wij A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh faktor pre-sale dan post-sale terhadap kepuasan konsumen dalam pembelian tiket secara online di maskapai penerbangan Indonesia- Author(s)
- Sanjaya, David Wahyu
- ISBN
- -
- Dimension
- xxvii, 108 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04229/12 | 658.8343 San A | Library - 8th Floor | Available |
| |
| 'Perancangan human resource scorecard dalam pengelolaan sumber daya manusia pada PT. Melody Asri'- Author(s)
- Maulana, Andre
- ISBN
- -
- Dimension
- xiii, 102 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04373/12 | 658.3 Mau P | Library - 8th Floor | Unavailable : Removed |
| |
| Pengaruh komitmen, komunikasi, dan penanganan keluhan terhadap loyalitas pelanggan melalui kepercayaan pada perbankan nasional di Surabaya- Author(s)
- Tandoyo, Natalia
- ISBN
- -
- Dimension
- xxv, 130 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04232/12 | 658.8343 Tan P | Library - 8th Floor | Unavailable : Removed |
| |
| Formulasi strategi layanan jasa Shinjuku salon- Author(s)
- Leonita, Yap
- ISBN
- -
- Dimension
- xxvi, 80 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04231/12 | 658.401 Leo F | Library - 8th Floor | Unavailable : Removed |
| |
| Pengaruh komitmen organisasional terhadap kinerja karyawan PT. Bintang Abadi Puri Perkasa berdasarkan karakteristik individual karyawan- Author(s)
- Febrinica, Athalia Ratna
- ISBN
- -
- Dimension
- xiii, 77 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04376/12 | 658.3125 Feb P | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa kualitas layanan executive lounge di Bandara International Juanda- Author(s)
- Prayogo, Firman Adi
- ISBN
- -
- Dimension
- xxv, 82 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04244/12 | 658.8342 Pra A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh kualitas layanan terhadap kepuasan pelanggan di 99 Family Reflexology Surabaya- Author(s)
- Wirawan, Theresia
- ISBN
- -
- Dimension
- xxviii, 83 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04243/12 | 658.8343 Wir A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisis pengaruh gaya kepemimpinan dan motiasi kerja terhadap kinerja karyawan di PT. Tirta Niaga Tama Sentosa Surabaya- Author(s)
- Hadinata, Joustian
- ISBN
- -
- Dimension
- xiv, 124 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04378/12 | 658.3125 Had A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa bauran pemasaran terhadap loyalitas konsumen dengan kepuasan konsumen sebagai variabel perantara (studi kasus pada tempat cuci mobil ADS Surabaya)- Author(s)
- Suwarni, Yuanita Tirta
- ISBN
- -
- Dimension
- xiii, 91 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04246/12 | 658.8343 Suw A | Library - 8th Floor | Unavailable : Removed |
| |
| Pengelolaan dan pengembangan usaha pada UD. Cahaya Abadi Indah di Surabaya- Author(s)
- Ong, Ce kuang
- ISBN
- -
- Dimension
- xiii, 115 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04362/12 | 658.022 Ong P | Library - 8th Floor | Available |
| |
| Analisa deskriptif strategi bersaing PT. Baba Rafi Indonesia- Author(s)
- Chandra, William Surya
- ISBN
- -
- Dimension
- xii, 94 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04363/12 | 658.401 Cha A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa kualitatif efektivitas kebijakan outsourcing cleaning service di Universitas Kristen Petra Surabaya- Author(s)
- Hartono, Imma Rahayu
- ISBN
- -
- Dimension
- xi, 86 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04364/12 | 658.4058 Har A | Library - 8th Floor | Unavailable : Removed |
| |
