| Analisa hubungan antara experiential marketing, customer satisfaction dan customer loyalty Cafe Nona Manis Grand City Mall Surabaya- Author(s)
- Suryawan, Sheehan
- ISBN
- -
- Dimension
- xiv, 98 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00007/14 | 658.8 Sur A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh retail mix terhadap keputusan pembelian konsumen di Kampoeng Roti Nginden Surabaya- Author(s)
- Salim, Wira
- ISBN
- -
- Dimension
- xiv, 124 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00006/14 | 658.8 Sal A | Library - 8th Floor | Unavailable : Removed |
| |
| Pengaruh complaint handling terhadap kepercayaan dan loyalitas melalui kepuasan konsumen Am Hans Design Interior- Author(s)
- Hartono, Tonny
- ISBN
- -
- Dimension
- xi, 88 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00005/14 | 658.8343 Har P | Library - 8th Floor | Unavailable : Removed |
| |
| Pengaruh retail mix terhadap keputusan pembelian mahasiswa UK Petra di Circle K Siwalankerto Surabaya- Author(s)
- Adji, Pricilia
- ISBN
- -
- Dimension
- xiv, 115 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00004/14 | 658.87 Adj P | - | Unavailable : Removed |
| |
| Pengaruh service quality terhadap customer satisfaction di Coffee Bean Galaxy Mall Surabaya- Author(s)
- Koentjoro, Eunice Madah
- ISBN
- -
- Dimension
- xiv, 91 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00003/14 | 658.8343 Koe P | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh service quality, price, dan customer relationship terhadap customer loyalty dengan customer satisfaction sebagai variabel intervening di Rumah Makan Taman Handayani Surabaya- Author(s)
- Sutanto, Priscilia
- ISBN
- -
- Dimension
- xiv, 121 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 00002/14 | 658.812 Sut A | Library - 8th Floor | Unavailable : Removed |
| |
| Pengaruh experential marketing dan costumer value terhadap costumer satisfaction Cafe My Kopi-O Surabaya Town Square- Author(s)
- Bramantio, Dio
- ISBN
- -
- Dimension
- xii, 62 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 03388/13 | 658.8343 Bra P | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh retail mix (customer service, location, store design and display, merchandise assortment, communication mix, dan price) terhadap tingkat kunjungan di Toko Souvenir Ken N So Surabaya- Author(s)
- Sari, Yunita Nirmala
- ISBN
- -
- Dimension
- xiv, 126 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 03386/13 | 658.8 Sar A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisis ekuitas merek produk otomotif Toyota Avanza di Surabaya- Author(s)
- Wijanalto, Dendra Lunggawa
- ISBN
- -
- Dimension
- xiii, 64 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 03385/13 | 658.827 Wij A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh family types, family stages dan household conflict terhadap pengambilan keputusan pembelian Toyota Kijang Innova di Auto 2000 cabang Sungkono di Surabaya- Author(s)
- Joyosentoso, Tri Utomo
- ISBN
- -
- Dimension
- xiv, 83 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 03384/13 | 658.834 Joy A | Library - 8th Floor | Unavailable : Removed |
| |
| Pengaruh retail mix terhadap kepuasan pelanggan di Toko Musik Melodia Surabaya- Author(s)
- Setiawan, Aeron
- ISBN
- -
- Dimension
- xv, 103 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 03382/13 | 658.83 Set P | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh experiential marketing terhadap customer satisfaction dengan perceived value sebagai variabel intervening konsumen The Premiere Grand City Surabaya- Author(s)
- Chandra, Ivonny
- ISBN
- -
- Dimension
- xiii, 95 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 03381/13 | 658.8343 Cha A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh dimensi dari ekuitas merek terhadap minat beli konsumen Midtown Hotel Surabaya- Author(s)
- Agusli, Devonalita
- ISBN
- -
- Dimension
- xii, 78 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 03380/13 | 658.83 Agu A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh experiential marketing terhadap minat beli ulang konsumen Cafe Buntos 99 Sidoarjo- Author(s)
- Hendarsono, Gersom
- ISBN
- -
- Dimension
- xiii, 97 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 03378/13 | 658.8342 Hen A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa efektifitas program promosi Top Gondola Kopi Kapal Api ditinjau dari peningkatan ekuitas merek dan minat beli: studi kasus di PT Fastrata Buana Surabaya- Author(s)
- Soebijanto, Fendy
- ISBN
- -
- Dimension
- xiv, 104 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 03377/13 | 658.82 Soe A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh faktor-faktor service quality terhadap customer satisfaction di Restoran Mr. Pancake Surabaya- Author(s)
- Iskandar, Boston Surya
- ISBN
- -
- Dimension
- xiii, 86 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 03376/13 | 658.8343 Isk A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh product placement dan brand recall Volvo terhadap sikap konsumen dalam film "Twilight Saga: breaking Dawn (part2)"- Author(s)
- Tandiono, Evy
- ISBN
- -
- Dimension
- xii, 151 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 03375/13 | 658.8 Tan A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh service quality, food quality, dan price terhadap kepuasan pelanggan di restoran Yung Ho Surabaya- Author(s)
- Sugianto, Jimmy
- ISBN
- -
- Dimension
- xii, 89 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 03373/13 | 658.8343 Sug A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa retail mix terhadap kepuasan pelanggan di Toko 39 Semarang- Author(s)
- Wijaya, Rony Harsono Adi
- ISBN
- -
- Dimension
- xiv, 103 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 03372/13 | 658.8343 Wij A | Library - 8th Floor | Unavailable : Removed |
| |
| Pengaruh aktivitas customer relationship marketing terhadap kepuasan pelanggan melalui manfaat penerapan relationship marketing di Excelso Galaxy Mall Surabaya- Author(s)
- Chandra, Andreas
- ISBN
- -
- Dimension
- xi, 80 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 03370/13 | 658.8343 Cha P | Library - 8th Floor | Unavailable : Removed |
| |
