Analisa pengaruh service quality dan customer relationship management terhadap statisfication sebagai variable intervening di kampoeng kidz, Batu-Jawa Timur

Author

• Setiawan, Agnes Laurencia

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2014

Language

Indonesian

ISBN

-

Series

Skripsi No. 36020449/MAN/2014

Subject(s)

• CONSUMER SATISFACTION
• CUSTOMER LOYALTY
• QUALITY OF SERVICE

Notes

• Appendix: p. 80 - 99

. Bibliography: p. 76 - 79.

Abstract

-

Physical Dimension

Number of Page(s)

xv, 99 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	03257/14	(T) MAN 36-0449	-	Unavailable : Removed