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Pengaruh retail service quality terhadap minat berkunjungulang melalui perceived quality dan customer satisfaction dari Pakuwon Trade Center Surabaya
Author
Halim, Christopher Eka
Additional Author(s)
-
Publisher
Surabaya: FE Program Studi Manajemen Program Manajemen Pemasaran UK Petra , 2018
Language
Indonesian
ISBN
-
Series
Skripsi No. 36020687/MAN/2018
Subject(s)
CONSUMER SATISFACTION
CONSUMERS--RESEARCH
RETAIL TRADE--CUSTOMER SERVICES
Notes
Appendix: p. 60-94
. Bibliography: p. 58-59.
Abstract
-
Physical Dimension
Number of Page(s)
xiii, 94 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03067/18
(T) MAN 36-0687
-
Unavailable : Removed
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