Pengaruh sercive quality perusahaan freight forwarding X terhadap kepuasan shipper dan consignee selaku pengguna jasa dari PT. X

Author

• Liyanto, Vincent Zelig

Additional Author(s)

-

Publisher

Surabaya: FE Program Studi Manajemen Program Manajemen Kepariwisataan Universitas Kristen Petra , 2016

Language

Indonesian

ISBN

-

Series

Skripsi No. 35010251/MAN/2016

Subject(s)

• CONSUMER SATISFACTION
• QUALITY OF SERVICE
• FREIGHT AND FREIGHTAGE

Notes

• Appendix: p. 104-177

. Bibliography: p. 100-103 .

Abstract

-

Physical Dimension

Number of Page(s)

xiv, 177 p.

Dimension

30 cm.

Other Desc.

-

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	00513/16	(T) MAN 35-0251	Library - 8th Floor	Unavailable : Removed