Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh logistic service quality terhadap kepuasan dan loyalitas konsumen Kentucky Fried Chicken di Surabaya

Author
  • Hendry, Raymond
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010543/MAN/2015
Subject(s)
  • CONSUMER SATISFACTION
  • SUPPLY CHAIN MANAGEMENT
  • QUALITY OF SERVICE
  • LOGISTICS
  • CUSTOMER LOYALTY
Notes
  • Appendix: p. 52-68
. Bibliography: p. 47.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 68 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01319/16(T) MAN 33-0543-Unavailable : Removed

Similar Collection

by author or subject
Pengaruh service quality dan perceived value terhadap kepuasan dan loyalititas pelanggan studi kasus: j.co donuts & coffee di Surabaya
Analisis pengaruh relationship marketing terhadap loyalitas pelanggan pada agen TX Travel Jember
Analisis kualitas layanan, kualitas makanan, kepuasan, dan loyalitas konsumen di J.Co Donuts and Coffee Surabaya
Analisa pengaruh logistical support, technological, characteristic, information characteristic, homepage presentation dan product characteristic terhadap kepuasan pelanggan toko online fastncheap
Pengaruh kualitas layanan terhadap kepuasan pelanggan cafe Zybrick Coffe & Cantina
Analisa pengaruh service quality dan customer relationship management terhadap statisfication sebagai variable intervening di kampoeng kidz, Batu-Jawa Timur
Dampak dari faktor kepribadian individu, orientasi layanan, dan praktik praktik sumber daya manusia terhadap kinerja karyawan dan kesetiaan konsumen di bisnis keluarga Igor's Pastry