Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh logistic service quality terhadap kepuasan dan loyalitas konsumen Kentucky Fried Chicken di Surabaya

Author
  • Hendry, Raymond
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010543/MAN/2015
Subject(s)
  • CONSUMER SATISFACTION
  • SUPPLY CHAIN MANAGEMENT
  • QUALITY OF SERVICE
  • LOGISTICS
  • CUSTOMER LOYALTY
Notes
  • Appendix: p. 52-68
. Bibliography: p. 47.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 68 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01319/16(T) MAN 33-0543-Unavailable : Removed

Similar Collection

by author or subject
Service first
Analisis pengaruh kualitas layanan terhadap kepuasan dan loyalitas pelanggan di restoran d'mahi bistro Surabaya
Pengaruh kualitas layanan dan kualitas produk terhadap kupuasan dan loyalitas konsumen pada produk sepeda motor x
Analisa kualitas layanan terhadap loyalitas dengan kepuasan sebagai variabel intervening konsumen Red Mango Frozen Yogurt Tunjungan Plaza 3 Surabaya
Pengaruh perceived value dan perceived quality terhadap kepuasan dan loyalitas pelanggan studi kasus J.Co Donuts and Coffee di Surabaya
Pengaruh perceived quality, perceived sacrifice dan perceived value terhadap customer satisfaction di Informa Innovative Furnishing Pakuwon City Surabaya
Analisa value creation pada perguruan tinggi swasta di Surabaya berdasarkan persepsi mahasiswa jurusan informatika
Analisa kepuasan customer di United Fashion Outlet (UFO)