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Pengaruh logistic service quality terhadap kepuasan dan loyalitas konsumen Kentucky Fried Chicken di Surabaya
Author
Hendry, Raymond
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2015
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010543/MAN/2015
Subject(s)
CONSUMER SATISFACTION
SUPPLY CHAIN MANAGEMENT
QUALITY OF SERVICE
LOGISTICS
CUSTOMER LOYALTY
Notes
Appendix: p. 52-68
. Bibliography: p. 47.
Abstract
-
Physical Dimension
Number of Page(s)
xii, 68 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
01319/16
(T) MAN 33-0543
-
Unavailable : Removed
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