Analisa pengaruh perceived quality, perceived value, customer satisfaction, dan customer trust terhadap customer loyalty dari konsumen maskapai penerbangan AirAsia Indonesia

Author

• Lie, Christine Linardi

Additional Author(s)

• Winata, Roni Nofebi

Publisher

Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2019

Language

Indonesian

ISBN

-

Series

Skripsi No. 33010834/MAN/2019

Subject(s)

• CONSUMER LOYALTY
• CONSUMER SATISFACTION

Notes

• Appendix: p. 56-67

. Bibliography: p. 50-55.

Abstract

-

Physical Dimension

Number of Page(s)

xiii, 67 p.

Dimension

30 cm.

Other Desc.

ill

Summary / Review / Table of Content

No summary / review / table of content available!

Exemplar(s)

#	Accession No.	Call Number	Location	Status
1.	01567/19	(T) MAN 33-0834	Library - 8th Floor	Available