Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
The nuts and bolts of CRM
Author
Nath, Dhruv
Additional Author(s)
-
Publisher
New Delhi: Tata McGraw-Hill Publishing Company Limited , 2005
Language
English
ISBN
0070499640
Series
The nuts and bolts series
Subject(s)
CUSTOMER RELATIONS
RELATIONSHIP MARKETING
Notes
Index: p. 205-208
Abstract
-
Physical Dimension
Number of Page(s)
xxii, 208 p.
Dimension
24 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
02408/05
- 658.812 Nat N
Library - 7th Floor
Available
Similar Collection
by author or subject
Customer experience management
Boosting loyalty marketing performance
Connecting with your customers
Analisis pengaruh trust supplier dan commitment supplier terhadap supplier performance melalui information sharing dan collaboration pada PT. Vale Indonesia Tbk
Customer relationship marketing
The Connectors
Analisa evaluasi implementasi customer experience management (CEM) di gelare cafe Singapura
Delivering quality service