Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Are the total elements of marketing mix in take away area from lucky city restaurant able to improve customer satisfaction?
Author
Widiyanto, Edyson
Additional Author(s)
Gunawan, Agnes Kurniawati
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2009
Language
English
ISBN
-
Series
Tugas Akhir No.33010051/MAN/2009
Subject(s)
CONSUMER SATISFACTION
RESTAURANTS-MARKETING
RESTAURANTS MANAGEMENT
Notes
Appendix : p. 54 - 55
Bibliography : p. 53
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 55 p.
Dimension
30 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
03692/09
(T) - 647.950688 Wid A
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Analisis pengaruh service quality dan customer satisfaction terhadap customer loyalty di Prambanan Auto Service Surabaya
Analisa kepuasan konsumen dan pengaruhnya terhadap loyalitas di Pizza Hut Surabaya
Customer service
Strategi mempertahankan jumlah pelanggan melalui peningkatan kepuasan pelanggan pengguna jasa fastrackids galaxy academy
Pengaruh time management dan leisure satisfaction terhadap reaksi stres dengan stres akademik sebagai variabel intervening mahasiswa manajemen perhotelan Universitas Kristen Petra
Eksplorasi faktor-faktor yang menjelaskan pilihan konsumen menggunakan jasa bus patas jurusan Surabaya - Malang
Analisa penyebab terjadinya gap antara spesifikasi kualitas layanan dengan penyampaian layanan restoran X di plaza Tunjungan Surabaya
Analisa program relationship marketing terhadap loyalitas pelanggan pada matahari department store plasa Surabaya