Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Analisis faktor faktor yang mempengaruhi loyalitas pelanggan Es Krim Zangrandi

Author
  • Talitha V.T. , Theresia
Additional Author(s)
  • Sulaiman, Cecilia
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen Perhotelan UK Petra, 2009
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.33010064/MAN/2009
Subject(s)
  • CUSTOMER LOYALTY
  • HOTEL MANAGEMENT
  • HOTELS--MARKETING
Notes
  • Appendix : p. 51 - 74
Bibliography : p. 49 - 50
Abstract
-
Physical Dimension
Number of Page(s)
xi, 74 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.03923/09(T) 647.940688 Tal ALibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Analisa faktor penyebab stress kerja pada karyawan mandarin oriental hotel Majapahit Surabaya
Pengaruh perceived value membership terhadap loyalitas pelanggan hotel best Western Papilio Surabaya
Customer relationship management yang dijalankan oleh Simpati Event Organizer di Simpati Advertising and Communication dalam menjaga loyalitas pelanggan
Customer loyalty
Analisa pengaruh kualitas layanan internal terhadap kepuasan karyawan di club house Dian Istana
Analisa perbandingan harapan dan persepsi senior market terhadap kualitas layanan di hotel bintang 4 dan bintang 5 di Surabaya
Analisa dimensi-dimensi layanan terhadap kepuasan tamu pada hotel JW Marriott Surabaya
Pengaruh komitmen dan kepercayaan terhadap loyatitas konsumen remaja produk Pond's di Surabaya Selatan (studi kasus 384 remaja di Surabaya)