Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Contact customer service in the hospitality and tourism industry
Author
Davidoff, Donald M.
Additional Author(s)
-
Publisher
Englewood Cliffs, NJ: 1994
Language
English
ISBN
0138089167
Series
-
Subject(s)
HOSPITALITY INDUSTRY-CUSTOMER SERVICES
TOURIST TRADE-CUSTOMER SERVICES
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
xv, 264 p.
Dimension
23 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00039/97
647.94068 Dav C
Library - 7th Floor
Available
Similar Collection
by author or subject
Managing the guest experience in hospitality
Managing quality service in hospitality
The Routledge handbook of consumer behaviour in hospitality and tourism
Consumer behavior in tourism and hospitality research
Analisa kepuasan atas customer shopping experience: studi kasus pada Matahari Department Store City of Tomorrow Surabaya
Guest relations
Analisa kepuasan atas customer shopping experience: studi kasus pada Matahari Department Store City of Tomorrow Surabaya
Guest service in the hospitality industry