Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Quality management in hospitality : best practice in action
Author
Lockwood, Andrew
Additional Author(s)
Baker, Michael
Ghiller. Andrew
Publisher
London: Cassell, 1996
Language
English
ISBN
0304334855
Series
Subject(s)
HOSPITALITY INDUSTRY--QUALITY CONTROL
HOTEL MANAGEMENT
Notes
-
Abstract
-
Physical Dimension
Number of Page(s)
vii, 167 p.
Dimension
25 cm.
Other Desc.
ill.
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
06104/97
647.94068562 Loc Q
Library - 7th Floor
Available
Similar Collection
by author or subject
People and the hotel and catering industry
Front office
Analisa efektivitas 'shangri-la Academy Program' terhadap motivasi kerja karyawan di Shangri-la Hotel Surabaya
Service management: the new pradigm in hospitality
Managing hotels effectively
Analisis kepuasan kerja karyawan Hotel Hyatt Regency Yogyakarta dilihat dari sisi demografis
LKP : Training report of hotel management in Netherlands 2006/2007
Building profits through reservation sales