| Customer value analysis terhadap loyalty dengan customer satisfaction sebagai variabel intervening pada Hotel Olympic Surabaya- Author(s)
- Santoso, Sugeng
- ISBN
- -
- Dimension
- xiv, 106 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04092/12 | 658.8343 San C | - | Unavailable : Removed |
| |
| Penerapan importance performance analysis sebagai pengukur kualitas layanan di Citilites Sky Club and Bistro- Author(s)
- Lisayani, Vina
- ISBN
- -
- Dimension
- xiii, 96 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04042/12 | 658.83 Lis P | - | Unavailable : Removed |
| |
| 'Faktor-faktor yang melatarbelakangi keputusan pembelian iPad 3G di Surabaya'- Author(s)
- Sutanto, Andre
- ISBN
- -
- Dimension
- xii, 116 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04060/12 | 658.83 Sut F | - | Unavailable : Removed |
| |
| Analisa segmentation, targeting, positioning pada handphone Nexian Tap- Author(s)
- Banfatin, Christin D.
- ISBN
- -
- Dimension
- xi, 68 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04061/12 | 658.8 Ban A | - | Unavailable : Removed |
| |
| Analisa service quality, food quality, dan price terhadap behavioral intention dengan customer satisfaction sebagai variabel intervening konsumen Dream of Kahyangan Art Resto Surabaya- Author(s)
- Choe, Christian
- ISBN
- -
- Dimension
- xiv, 117 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04043/12 | 658.8343 Cho A | - | Unavailable : Removed |
| |
| Pengaruh faktor lokasi, produk, harga, program promosi, dan pelayanan yang mempengaruhi konsumen dalam melakukan pembelian pada rumah makan Lesung Mas, Surabaya- Author(s)
- Tjandra, Ervan
- ISBN
- -
- Dimension
- xiii, 85 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04081/12 | 658.8342 Tja P | - | Unavailable : Removed |
| |
| Pengaruh kualitas layanan terhadap loyalitas dengan kepuasan sebagai variabel intervening konsumen pengguna layanan Lion Air- Author(s)
- Tanadi, Pratama
- ISBN
- -
- Dimension
- xv, 105 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04080/12 | 658.8343 Tan P | - | Unavailable : Removed |
| |
| Pengaruh kualitas produk, kualitas jasa, dan harga terhadap kepuasan konsumen di Moi Garden Restaurant Surabaya- Author(s)
- Gunawan, Alvin
- ISBN
- -
- Dimension
- xiii, 83 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04082/12 | 658.8343 Gun P | - | Unavailable : Removed |
| |
| Pengaruh merchandising coordination, social impression dan juxtaposition terhadap purchase intention pada Parisien Paragon Mall di Semarang- Author(s)
- Hermawan, Lukas
- ISBN
- -
- Dimension
- x, 67 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04083/12 | 658.8343 Her p | - | Unavailable : Removed |
| |
| Pengaruh service marketing mix terhadap minat perusahaan dalam menggunakan kembali jasa Java Paragon Hotel and Residences- Author(s)
- Julianto, Carissa Erinna
- ISBN
- -
- Dimension
- xiii, 154 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04077/12 | 658.8 Jul P | - | Unavailable : Removed |
| |
| Pengaruh perceived benefit accor advantage plus membership card terhadap loyalitas pelanggan Accor Hotels Group Surabaya- Author(s)
- Yudha, Dwiwangga Prima
- ISBN
- -
- Dimension
- xiii, 94 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04078/12 | 658.812 Yud P | - | Unavailable : Removed |
| |
| Pengaruh strategi harga dan produk terhadap brand loyalty di Tator Cafe Surabaya Town Square- Author(s)
- Shabastian, Mariza
- ISBN
- -
- Dimension
- xi, 102 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04079/12 | 658.8 Sha P | - | Unavailable : Removed |
| |
| Analisa pengaruh kualitas layanan terhadap loyalitas dengan kepuasan sebagai variabel intervening pada The Harvest Patissier and Chocolatier Surabaya- Author(s)
- Srianti, Siti
- ISBN
- -
- Dimension
- xii, 89 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04084/12 | 658.8343 Sri A | - | Unavailable : Removed |
| |
| Analisa pengaruh marketing mix terhadap keputusan pembelian pada produk PT. Teratai Mas- Author(s)
- Satria, Leonard Tjahya
- ISBN
- -
- Dimension
- xiv, 83 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04070/12 | 658.8 Sat A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh program customer relationship marketing terhadap customer loyalty pada Dewi Motor di Semarang- Author(s)
- Setiawan, David Agung
- ISBN
- -
- Dimension
- xiii, 87 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04067/12 | 658.812 Set A | - | Unavailable : Removed |
| |
| Analisa pengaruh retail mix (product, location, price, promotional mix, customer service, dan store design)terhadap keputusan pembelian konsumen di toko mebel Anugrah Jaya Sidoarjo- Author(s)
- Jayanata, Lie Devi
- ISBN
- -
- Dimension
- xv, 103 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04059/12 | 658.87 Jay A | - | Unavailable : Removed |
| |
| Analisa pengaruh service quality terhadap customer loyalty melalui customer satisfaction sebagai variabel intervening- Author(s)
- Dewi, Evelin
- ISBN
- -
- Dimension
- xiii, 103 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04053/12 | 658.8343 Dew A | Library - 8th Floor | Available |
| |
| Analisa pengaruh service quality dan customer relationship management terhadap loyalitas pelanggan Pondok Tjandra Indah Sports Club- Author(s)
- Anggraini, Anastasia
- ISBN
- -
- Dimension
- xv, 123 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04045/12 | 658.812 Ang A | - | Unavailable : Removed |
| |
| Analisa pengaruh perilaku terhadap keputusan pembelian konsumen official branded fashion outlet di kota Surabaya- Author(s)
- Ciputra, Denny Honggo
- ISBN
- -
- Dimension
- xiv, 125 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04044/12 | 658.8342 Cip A | - | Unavailable : Removed |
| |
| Analisa pengaruh sales management control system, organizational commitment dan territory design terhadap efektivitas kinerja wiraniaga PT Nutrifood Surabaya- Author(s)
- Sunjaya, Celya Putri
- ISBN
- -
- Dimension
- xiii, 137 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04041/12 | 658.81 Sun A | - | Unavailable : Removed |
| |
