Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh service marketing mix terhadap kepuasan konsumen Hotel Amaris di Surabaya

Author
  • Noviana, Brigita Inggrid
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010415/MAN/2013
Subject(s)
  • HOTELS-MARKETING MANAGEMENT
  • CONSUMER SATISFACTION
Notes
  • Appendix: p. 55 - 115
. Bibliography: p. 53 - 54.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 115 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.00053/14(T) 647.940688 Nov PLibrary - 8th FloorUnavailable : Removed

Similar Collection

by author or subject
Pengaruh service quality terhadap customer satisfication English First Surabaya Town Square
Analisa melekatnya brand image radisson plaza suite pada sebagian besar konsumen surabaya plaza hotel
Peran marketing public relations the prime bistro dalam mencapai kepuasan pelanggan
Implementasi Honda membership card dan pengaruhnya terhadap peningkatan kepuasan dan loyalitas pelanggan studi kasus di UD Pratama Metropolis
Analisa kepuasan dan loyalitas pelanggan kartu pra-bayar (studi kasus mahasiswa Universitas Kristen Petra)
Analisa pengaruh service recovery terhadap loyalitas konsumen melalui kepuasan konsumen Lion Air
Pengaruh citra merek dan kualitas yang dipersepsi konsumen terhadap kepuasan pelanggan Grabcar di Surabaya
Analisa customer meal experience model (CMEM) terhadap family restaurant di Makassar