Physical Collection
Digital Collection
Database / E-Book
Feedback
Collection Recommendation
Satisfaction survey
Please take a moment to complete this survey below
Library's collection
Library's IT development
Cancel
Pengaruh service marketing mix terhadap kepuasan konsumen Hotel Amaris di Surabaya
Author
Noviana, Brigita Inggrid
Additional Author(s)
-
Publisher
Surabaya: Fakultas Ekonomi Program Studi Manajemen Program Manajemen Perhotelan UK Petra, 2013
Language
Indonesian
ISBN
-
Series
Skripsi No. 33010415/MAN/2013
Subject(s)
HOTELS-MARKETING MANAGEMENT
CONSUMER SATISFACTION
Notes
Appendix: p. 55 - 115
. Bibliography: p. 53 - 54.
Abstract
-
Physical Dimension
Number of Page(s)
xiv, 115 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
#
Accession No.
Call Number
Location
Status
1.
00053/14
(T) 647.940688 Nov P
Library - 8th Floor
Unavailable : Removed
Similar Collection
by author or subject
Analisa deskripsi ekuitas merek hotel bintang tiga di Surabaya
Analisa pengaruh service quality terhadap customer loyalty melalui customer satisfaction sebagai variabel intervening
Bauran pemasaran yang mempengaruhi loyalitas konsumen di hotel Garden Palace
Pengaruh perceived service quality dan customer satisfaction terhadap loyalitas pelanggan jasa kebugaran jasmani celebrity fitness di Galaxy Mall Surabaya
Pengaruh customer experience terhadap customer loyalty melalui customer satisfaction and trust pada apartemen High Point Surabaya
Service first
Studi analisis variabel-variabel dimensi kualitas jasa yang mempengaruhi kupuasan pelanggan dalam menggunakan layanan informasi 108 (studi kasus PT. Telkom Kandatel Malang Kota-Divre V, Jatim)
Analisa perbedaan harapan dan persepsi konsumen terhadap kualitas pelayanan Restoran Tungku Rempah, Surabaya