Please take a moment to complete this survey below

Library's collection Library's IT development Cancel

Pengaruh delivery service terhadap loyalitas pelanggan perusahaan jasa laundry & dry clean "wiranas" Malang

Author
  • Subekti, Raden Candra
Additional Author(s)
  • Dewanto, Dominicus Wahyu
Publisher
Surabaya: Fakultas Ekonomi Jurusan Manajemen UK Petra, 2005
Language
Indonesian
ISBN
-
Series
Tugas Akhir No.02011912/MAN/2005
Subject(s)
  • CONSUMER SATISFACTION
  • CUSTOMER LOYALTY
Notes
  • Appendix
Bibliography
Abstract
-
Physical Dimension
Number of Page(s)
xi, 120 p.
Dimension
30 cm.
Other Desc.
-
Summary / Review / Table of Content
No summary / review / table of content available!
Exemplar(s)
# Accession No. Call Number Location Status
1.01043/06(T) - 658.8343 Sub P-Unavailable : Removed

Similar Collection

by author or subject
Analisis perilaku pelanggan melalui customer perceived quality, brand image, dan customer satisfaction di Surabaya Plaza hotel yang menerapkan green program
Indonesian customer satisfaction
Analisis pengaruh kepuasan pelanggan atas customer relationship management terhadap loyalitas pelanggan di Atlas Sports Club Surabaya
The Apology strategies used by a budget hotel front officers in handling customer complaints
Pengaruh kualitas layanan terhadap loyalitas pelanggan UD. Sumber Hidup Madiun
Analisa pengaruh kualitas layanan terhadap kepuasan konsumen pada layanan drive thru McDonalds Basuki Rahmat di Surabaya
Analisa perceived authenticity, EWoM dan price sensitivity terhadap repurchase intention pada konsumen generasi Y AIRBNB di Indonesia
Pengaruh brand equity terhadap loyalitas pelanggan melalui kepuasan pelanggan di Haryono Tour and Travel Surabaya