| Even elephants can dance- Author(s)
- Luis, Suwardi
- ISBN
- -
- Dimension
- 1 CD-ROM / 4,75 inch
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01639/12 | CD 658.4012 Lui E | Library - 5th Floor/ AV | Available |
| |
| Analisa pengaruh relationship marketing terhadap customer loyalty di Emirates- Author(s)
- Gunawan, Yurike Effendi
- ISBN
- -
- Dimension
- xiii, 84 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01672/12 | 658.812 Gun A | - | Unavailable : Removed |
| |
| Analisa pengaruh service quality terhadap customer satisfaction penghuni Metropolis apartemen Surabaya- Author(s)
- Wijaya, Oei Samuel Stephen
- ISBN
- -
- Dimension
- xiv, 104 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01673/12 | 658.8343 Wij A | - | Unavailable : Removed |
| |
| Analisa pengaruh persepsi merek, pengalaman asosiasi merek, hubungan konsumen dan keterlibatan terhadap keputusan pembelian (studi kasus 'festifal jajanan bango')- Author(s)
- Kurniawan, Timothy
- ISBN
- -
- Dimension
- xiii, 113 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01657/12 | 658.8342 Kur A | - | Unavailable : Removed |
| |
| Analisa kualitas layanan terhadap loyalitas dengan kepuasan sebagai variabel intervening konsumen Red Mango Frozen Yogurt Tunjungan Plaza 3 Surabaya- Author(s)
- Widjaja, Robella Devianti
- ISBN
- -
- Dimension
- xv, 117 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01671/12 | 658.8342 Wid A | - | Unavailable : Removed |
| |
| Analisis pengaruh retail mix terhadap customer loyalty di toko sarana produksi pertanian (studi kasus pada UD. Putra Ulung, Tuban)- Author(s)
- Paulina, Ingke Septa
- ISBN
- -
- Dimension
- xiv, 137 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01659/12 | 658.87 Pau A | - | Unavailable : Removed |
| |
| Analisis pengaruh kualitas layanan terhadap keputusan pembelian event organizer Union- Author(s)
- Suhud, Eric
- ISBN
- -
- Dimension
- xii, 79 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01670/12 | 658.83 Suh A | - | Unavailable : Removed |
| |
| Analisis pengaruh lingkungan toko terhadap impulse buying konsumen Igor's Pastri- Author(s)
- Santoso, Vicky Setiady
- ISBN
- -
- Dimension
- ix, 98 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01675/12 | 658.8342 San A | - | Unavailable : Removed |
| |
| Analisis pengaruh service quality, customer value dan customer satisfaction terhadap customer loyalty di PT. Tosadah- Author(s)
- Santoso, Steven Adrian
- ISBN
- -
- Dimension
- xv, 124 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01656/12 | 658.834 San A | - | Available |
| |
| Analisa tingkat respon terhadap consumer oriented sales promotion Bogasari pada media buku resep di Surabaya- Author(s)
- Tengtoyo, Sonny
- ISBN
- -
- Dimension
- xi, 153 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01658/12 | 658.82 Ten A | - | Unavailable : Removed |
| |
| Even elephants can dance- Author(s)
- Luis, Suwardi
- ISBN
- 9789792277470
- Dimension
- xxvi, 449 p. / 25 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01633/12 | 658.4012 Lui E | Library - 7th Floor | Available |
| |
| The One minute manager- Author(s)
- Blanchard, Ken
- ISBN
- 6028482382
- Dimension
- xvi, 117 p. / 23 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01635/12 | 658.4092 Bla O | Library - 7th Floor | Available |
| |
| Penyusun strategi penjualan yang efektif untuk produk bakcang dan liang teh depot 63 melalui optimalisasi pasar potensial di Surabaya- Author(s)
- Wijaya, Christina Setia
- ISBN
- -
- Dimension
- viii, 93 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01660/12 | 658.81 Wij P | - | Unavailable : Removed |
| |
| Analisis kualitas layanan terhadap loyalitas dengan kepuasan konsumen sebagai variabel intervening konsumen ekspedisi PT. AJ Surabaya- Author(s)
- Harianto, Jessica Angela
- ISBN
- -
- Dimension
- xiv, 97 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01663/12 | 658.8343 Har A | - | Unavailable : Removed |
| |
| Pengaruh marketing mix sebagai pembentuk minat beli konsumen di perumahan Mutiara Keluarga- Author(s)
- Yuwono, Velany
- ISBN
- -
- Dimension
- xi, 79 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01651/12 | 658.8 Yuw P | - | Unavailable : Removed |
| |
| Analisis pengaruh store layout, interior display dan human variabel terhadap kepuasan pelanggan pada Sogo department store di Surabaya- Author(s)
- Setiawan, Edo
- ISBN
- -
- Dimension
- x, 77 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01650/12 | 658.8343 Set A | - | Unavailable : Removed |
| |
| Analisa kepuasan mahasiswa Universitas Kristen Petra terhadap kualitas layanan online website Universitas Kriten Petra- Author(s)
- Gunawan, Mellisa
- ISBN
- -
- Dimension
- xiv, 119 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01649/12 | 658.834 Gun A | - | Unavailable : Removed |
| |
| Pengaruh service quality dan brand image terhadap loyalitas dengan brand image sebagai variabel intervening konsumen sour sally di Supermal Pakuwon Indah Surabaya- Author(s)
- Liem, Livia
- ISBN
- -
- Dimension
- xiii, 89 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01661/12 | 658.8 Lie P | - | Unavailable : Removed |
| |
| Analisis pengaruh service quality terhadap customer satisfaction di Kopitiam Oey Surabaya- Author(s)
- Wijayanti, Selviana
- ISBN
- -
- Dimension
- xv, 111 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01662/12 | 658.8343 Wij A | - | Unavailable : Removed |
| |
| Memperbaiki pola baku kerja salesman untuk meningkatkan penjualan PT. Tunggal Djaja Indah di wilayah Surabaya- Author(s)
- Anggraini, Elvina
- ISBN
- -
- Dimension
- xii, 73 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 01653/12 | 658.81 Ang M | - | Unavailable : Removed |
| |
