| Analisa persepsi harga dan persepsi merek terhadap willingness to repurchase melalui perceived value di Erha Clinic Surabaya- Author(s)
- Yolanda
- ISBN
- -
- Dimension
- xxv, 102 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
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1. | 04268/12 | 658.8342 Yol A | Library - 8th Floor | Unavailable : Removed |
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| Pengelolaan dan pengembangan sumber daya manusia pada PT. Bagoes Tjipta Karya, Purwodadi- Author(s)
- Oetomo, Richmond
- ISBN
- -
- Dimension
- xii, 125 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
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1. | 04453/12 | 658.3 Oet P | Library - 8th Floor | Unavailable : Removed |
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| Pengaruh brand equity terhadap loyalitas pelanggan melalui kepuasan pelanggan di Haryono Tour and Travel Surabaya- Author(s)
- Riyanto, Dian Febriani
- ISBN
- -
- Dimension
- xiv, 65 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
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1. | 04277/12 | 658.8343 Riy P | Library - 8th Floor | Unavailable : Removed |
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| Analisa pengaruh kepuasaan kerja terhadap turnover intention karyawan di Hotel Casa Del Rio Melaka dengan komitmen organisasi sebagai variabel intervening- Author(s)
- Novia, Go Diana
- ISBN
- -
- Dimension
- xxv, 87 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
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1. | 04275/12 | 658.3045 Nov A | Library - 8th Floor | Available |
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| Studi deskriptif pengelolaan dan pengembangan usaha perusahaan keluarga pada aspek operasional PT. Prima Duta Sejati- Author(s)
- Roesdiyono, Tjiang Cyntia
- ISBN
- -
- Dimension
- xi, 116 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
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1. | 04449/12 | 658.045 Roe S | Library - 8th Floor | Unavailable : Removed |
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| Analisa persepsi konsumen terhadap desain fisik dan kualitas makanan restoran Dream Car Surabaya- Author(s)
- Putra, Handy Dwi
- ISBN
- -
- Dimension
- xiii, 73 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
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1. | 04273/12 | 658.8343 Put A | Library - 8th Floor | Unavailable : Removed |
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| Analisa pengaruh customer relationship management terhadap loyalitas pelanggan pada Hotel JW Marriott Surabaya- Author(s)
- Sumargo, Yesslyn
- ISBN
- -
- Dimension
- xxv, 81 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 04272/12 | 658.8343 Sum A | Library - 8th Floor | Unavailable : Removed |
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| Persepsi konsumen terhadap kualitas website e-bookstores dan pengaruhnya terhadap keputusan pembelian secara online- Author(s)
- Ngo, Winni Wiryani
- ISBN
- -
- Dimension
- xxv, 95 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 04249/12 | 658.8342 Ngo P | Library - 8th Floor | Unavailable : Removed |
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| Studi deskriptif pengelolaan dan pengembangan bisnis ekspedisi pada perusahaan keluarga PT. Bintang Timur Bersatu Jaya dalam aspek sumber daya manusia- Author(s)
- Setiawan, Heryanto
- ISBN
- -
- Dimension
- xii, 93 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 04450/12 | 658.045 Set S | Library - 8th Floor | Unavailable : Removed |
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| Analisis implementasi standard operating procedure di area service bakerzin Ciputra World Surabaya- Author(s)
- Sari, Devina Puspita
- ISBN
- -
- Dimension
- xxiv, 124 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 04248/12 | 647.95068 Sar A | Library - 8th Floor | Available |
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| Analisis faktor-faktor yang membentuk loyalitas konsumen di Atlas Sport Club Surabaya- Author(s)
- Gunadi, Garry
- ISBN
- -
- Dimension
- xiv, 74 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 04247/12 | 658.8343 Gun A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisis deskriptif proses inovasi produk minuman bersoda di PT. Sumber Pangan Nusantara Makasar- Author(s)
- Tanus, Chrisvani
- ISBN
- -
- Dimension
- xii, 129 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 04371/12 | 658.575 Tan A | Library - 8th Floor | Unavailable : Removed |
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| Analisis pengaruh komitmen afektif, normatif, berkelanjutan terhadap kepuasan kerja karyawan Hotel Nuansa Indah, Balikpapan- Author(s)
- Yuliana, Ong
- ISBN
- -
- Dimension
- xii, 83 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 00213/13 | 658.31422 Yul A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisis pengaruh kualitas layanan terhadap kepuasan konsumen dan word of mouth pada Hotel Surya Inda Batu- Author(s)
- Caroline, Grace
- ISBN
- -
- Dimension
- xxxi, 102 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 04251/12 | 647.940688343 Car A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh citra merek, kualitas produk, dan kualitas layanan terhadap kepuasan konsumen di restoran Black Canyon Coffee Surabaya- Author(s)
- Yuanita, Evelyn
- ISBN
- -
- Dimension
- xxiv, 97 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 04250/12 | 647.950688343 Yua A | Library - 8th Floor | Unavailable : Removed |
| |
| Pengaruh persepsi karyawan mengenai budaya organisasi dan tipe kepemimpinan terhadap kepuasan kerja karya3wan PT. Indokokharisma Agung Sentosa- Author(s)
- Yurike
- ISBN
- -
- Dimension
- xviii, 116 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 04372/12 | 658.31422 Yur P | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh service performance terhadap customer satisfaction Bank Central Asia Surabaya- Author(s)
- Wijayanty, Diana
- ISBN
- -
- Dimension
- xxvi, 98 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 04230/12 | 658.8343 Wij A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh faktor pre-sale dan post-sale terhadap kepuasan konsumen dalam pembelian tiket secara online di maskapai penerbangan Indonesia- Author(s)
- Sanjaya, David Wahyu
- ISBN
- -
- Dimension
- xxvii, 108 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 04229/12 | 658.8343 San A | Library - 8th Floor | Available |
| |
| 'Perancangan human resource scorecard dalam pengelolaan sumber daya manusia pada PT. Melody Asri'- Author(s)
- Maulana, Andre
- ISBN
- -
- Dimension
- xiii, 102 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 04373/12 | 658.3 Mau P | Library - 8th Floor | Unavailable : Removed |
| |
| Pengaruh komitmen, komunikasi, dan penanganan keluhan terhadap loyalitas pelanggan melalui kepercayaan pada perbankan nasional di Surabaya- Author(s)
- Tandoyo, Natalia
- ISBN
- -
- Dimension
- xxv, 130 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 04232/12 | 658.8343 Tan P | Library - 8th Floor | Unavailable : Removed |
| |