| How to maximize level of customer satisfaction among asian and western customers at restaurant cafe De Veranda The Netherlands- Author(s)
- Hidajat, Caroline Inovira
- ISBN
- -
- Dimension
- xiii, 129 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
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1. | 03814/08 | 647.950688 Hid A | Library - 8th Floor | Unavailable : Removed |
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| Bread house- Author(s)
- Susanti, Shery
- ISBN
- -
- Dimension
- xii, 91 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03813/08 | 647.95068 Sus B | Library - 8th Floor | Unavailable : Removed |
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| Analisa faktor-faktor perilaku yang mempengaruhi pengambilan keputusan pembelian konsumen restoran dengan stimulus 50% discount di restoran-restoran Surabaya- Author(s)
- Kosasih, Annette Veronica
- ISBN
- -
- Dimension
- xxxii, 134 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03811/08 | 647.950688 Kos A | Library - 8th Floor | Unavailable : Removed |
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| Analisis pengaruh atribut produk (merek, harga, dan kualitas layanan) terhadap keputusan pembelian konsumen di starbucks coffee plaza tunjungan 4 Surabaya- Author(s)
- Tombeng, Stefanus F.
- ISBN
- -
- Dimension
- xxviii, 44 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03808/08 | 647.950688 Tom A | Library - 8th Floor | Unavailable : Removed |
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| The analysis of the effect of rewards on employees' motivation and performance- Author(s)
- Anglina, Christine
- ISBN
- -
- Dimension
- x, 44 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03807/08 | 647.950683 Ang A | Library - 8th Floor | Unavailable : Removed |
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| Analisis pengaruh kualitas layanan terhadap kepuasan dan loyalitas pelanggan di restoran d'mahi bistro Surabaya- Author(s)
- Betanny, Ivana
- ISBN
- -
- Dimension
- xxix, 133 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03806/08 | 647.950688 Bet A | Library - 8th Floor | Unavailable : Removed |
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| Customer satisfaction toward current menu card of dynasty restaurant- Author(s)
- Soetedjo, Leevy Violita
- ISBN
- -
- Dimension
- xi, 45 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03804/08 | 647.950688 Soe C | Library - 8th Floor | Unavailable : Removed |
| |
| "Strength and weaknesses of paradijs restaurant de pettelaar"- Author(s)
- Paramita, Grace
- ISBN
- -
- Dimension
- xiv, 61 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03803/08 | 647. 95068 Par S | Library - 8th Floor | Unavailable : Removed |
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| Strategi pemasaran restoran kampung laut di Semarang dengan menggunakan analisis swot- Author(s)
- Kartono, Yoseph Steven
- ISBN
- -
- Dimension
- xxv, 69 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03802/08 | 647.950688 Kar S | Library - 8th Floor | Unavailable : Removed |
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| The analysis of the food quality in Bouvigne-Paradijs Restaurant based on customer perception and satisfaction- Author(s)
- Sani, Irene
- ISBN
- -
- Dimension
- xi, 47 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03801/08 | 647.950688 San A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh variabel store atmosphere terhadap keputusan pembelian pada toko roti Singapore, donuts & bakery cabang Sidoarjo- Author(s)
- Sofiari, Ambar
- ISBN
- -
- Dimension
- xxiv,100 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03794/08 | 647.940688 Sof A | Library - 8th Floor | Unavailable : Removed |
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| Analisa sistem pengadaan air bersih di food and beverages department, hotel shangri-la Surabaya- Author(s)
- Tjiong, Yessy Senjaya
- ISBN
- -
- Dimension
- xxiv, 73 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03793/08 | 647.94068 Tji A | Library - 8th Floor | Unavailable : Removed |
| |
| How to control labor (part-timer) cost by determining labor productivity at ni hao wok and cuisine restaurant- Author(s)
- Kumala, Meiliana
- ISBN
- -
- Dimension
- xii, 87 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03792/08 | 647.940683 Kum H | Library - 8th Floor | Unavailable : Removed |
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| Analisa perbandingan pengaruh lingkungan kerja dan iklim organisasi terhadap produktivitas karyawan di restoran "bakmi gili" di Kertajaya dan plaza Surabaya- Author(s)
- Stephanie
- ISBN
- -
- Dimension
- xxiv, 98 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03658/08 | 647.950683 Ste A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa penggunaan kemasan styrofoam pada makanan di restoran kelas menengah ke atas dihubungkan dengan kepuasan konsumen- Author(s)
- Wijanalto, Seravina
- ISBN
- -
- Dimension
- xxxii, 96 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03655/08 | 647.950688 Wij A | Library - 8th Floor | Unavailable : Removed |
| |
| Pengaruh persepsi tentang food hygiene dan reference group terhadap minat pembelian mahasiswa manajemen perhotelan pada tempat-tempat makan di sekitar Universitas Kristen Petra- Author(s)
- Kosasih, Albert
- ISBN
- -
- Dimension
- xxvii, 91 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03653/08 | 647.950688 Kos P | Library - 8th Floor | Unavailable : Removed |
| |
| Housekeeping : floor care- Author(s)
- -
- ISBN
- -
- Dimension
- 1 Digital Video Disc / 4,75 inch.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03573/08 | DVD 648.5 Hou/f | Library - 5th Floor/ AV | Available |
| |
| Housekeeping : extended stay guestroom cleaning- Author(s)
- -
- ISBN
- -
- Dimension
- 1 Digital Video Disc / 4,75 inch.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03572/08 | DVD 648 Hou/e | Library - 5th Floor/ AV | Available |
| |
| How to maximize the strength of the Chinese, Japanese, and work section of restaurant lotus-sakura based on the customer profile and customer's preference- Author(s)
- Susanto, Angie Sulistia
- ISBN
- -
- Dimension
- xv, 106 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03369/08 | 647.95068 Sus H | Library - 8th Floor | Unavailable : Removed |
| |
| HACCP system analysis: implications for the golden river restaurants- Author(s)
- Susanto, Anthony Niti
- ISBN
- -
- Dimension
- xiii, 42 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03367/08 | 647.95068 Sus H | Library - 8th Floor | Unavailable : Removed |
| |