| Analyzing the impact of communication on situational leadership toward non-chinese part-timers motivation and loyalty in Lotus Sakura Restaurant, Heerenveen- Author(s)
- Raharjo, Anita Kristy
- ISBN
- -
- Dimension
- xii, 71 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03398/09 | 647.950688 Rah A | Library - 8th Floor | Unavailable : Removed |
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| Analisis pengaruh karakteristik pekerjaan dan karakteristik individu terhadap kepuasan kerja karyawan food and beverages di Novotel Surabaya Hotel and Suites- Author(s)
- Yuliany, Monika
- ISBN
- -
- Dimension
- xxviii, 91 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03844/09 | 647.940683 Yul A | Library - 8th Floor | Unavailable : Removed |
| |
| Service quality gap in Golden River Restaurant after The Netherland's Horeca Smoking Ban:comparison between smoker and non smoker customer- Author(s)
- Zehra, Mervina Fatima
- ISBN
- -
- Dimension
- xiv, 89 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03845/09 | 647.95068 Zeh S | Library - 8th Floor | Unavailable : Removed |
| |
| The Factors which are influencing customer satisfaction in the field of wine consumption in Dynasty Restaurant and De Kelderhof Restaurant and Brasserie- Author(s)
- Prasetya, Marsella Tigris
- ISBN
- -
- Dimension
- xii, 63 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03847/09 | 647.94068843 Pra F | Library - 8th Floor | Unavailable : Removed |
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| Analisis kepuasan business travelers terhadap kualitas layanan hotel bintang empat di Surabaya- Author(s)
- Husada, Margaret
- ISBN
- -
- Dimension
- xxi, 84 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03848/09 | 647.94068843 Hus A | Library - 8th Floor | Unavailable : Removed |
| |
| Venice cafe- Author(s)
- Yohanes
- ISBN
- -
- Dimension
- xiii, 92 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03684/09 | 647.95 Yoh V | Library - 8th Floor | Unavailable : Removed |
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| Competition of food quality based on What Ni Hao Stadsparkpa viljoen consumer preference compared with food from 3 other chinese buffet restaurants in Groningen- Author(s)
- Elka, Misha Kristiana
- ISBN
- -
- Dimension
- xix, 78 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03850/09 | 647.950688 Elk C | Library - 8th Floor | Unavailable : Removed |
| |
| Pengaruh store atmosphere, kualitas produk dan kualitas layanan terhadap kepuasan konsumen di dream of kahyangan art restro- Author(s)
- Taufik, Sofia
- ISBN
- -
- Dimension
- xv, 91 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03852/09 | 647.950688 Tau P | Library - 8th Floor | Unavailable : Removed |
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| The Influence of food quality, service and price on the customer decision to dine at Sahid Jaya Restaurant in order to increase the number of guests- Author(s)
- Widjaya, Grace Gloria
- ISBN
- -
- Dimension
- xi, 58 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03688/09 | 647.950688 Wid I | Library - 8th Floor | Unavailable : Removed |
| |
| How do you convert take-away customer to restaurants guests?- Author(s)
- Hartono, Vina
- ISBN
- -
- Dimension
- xiii, 60 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03610/09 | 647.950688 Har H | Library - 8th Floor | Unavailable : Removed |
| |
| Food cost calculation and investigation in seinpost restaurant, scheveningen- Author(s)
- Setiawati, Fenny
- ISBN
- -
- Dimension
- xiii, 62 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03683/09 | 647.950681 Set F | Library - 8th Floor | Unavailable : Removed |
| |
| Persepsi konsumen terhadap kualitas makanan dan kualitas layanan di pisa cafe & resto surabaya- Author(s)
- Liando, Santi
- ISBN
- -
- Dimension
- xxv, 92 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03614/09 | 647.95068834 Lia P | Library - 8th Floor | Unavailable : Removed |
| |
| Implementasi food hygiene dan food safety terhadap bahan baku daging sapi di janggala restaurant novotel surabaya hotel &suites- Author(s)
- Amelia, Novie
- ISBN
- -
- Dimension
- xii, 108 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03881/09 | 647.95068 Ame I | Library - 8th Floor | Unavailable : Removed |
| |
| Assessment of 5 dimensions of service quality in Bouvigne Paradijs Restaurant in order to improve customer satisfaction- Author(s)
- Anastasia, Maria
- ISBN
- -
- Dimension
- xi, 72 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03834/09 | 647.94068843 Ana A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisis pengaruh persepsi pemberdayaan karyawan terhadap employee turnover intention di hotel X, kupang, nusa tenggara timur- Author(s)
- Fulbertus, Margarita
- ISBN
- -
- Dimension
- xxvii, 142 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03832/09 | 647.940683 Ful A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisis pengaruh meal experience terhadap loyalitas konsumen restoran jepang di surabaya- Author(s)
- Tandjojo, Novi
- ISBN
- -
- Dimension
- xxvi, 97 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03836/09 | 647.95068 Tan A | Library - 8th Floor | Unavailable : Removed |
| |
| Analyzing and developing standard operational procedure of order taking system to reduce and avoid errors and gain effective and efficiency in Boeddha the restaurant- Author(s)
- Gerry
- ISBN
- -
- Dimension
- xi, 62 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03831/09 | 647.95068 Ger A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh kompensasi keuangan dan non keungan terhadap prestasi kerja karyawan di Hotel Ayana Resort and Spa, Bali- Author(s)
- Maya M.K, Maria
- ISBN
- -
- Dimension
- xxii, 104 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03880/09 | 647.940683 Kus A | Library - 8th Floor | Unavailable : Removed |
| |
| Analisa pengaruh 4P (product, promotion, place, price) terhadap brand image yang terbentuk dalam benak konsumen di kafe magnet zone surabaya- Author(s)
- Andreas, Wintona
- ISBN
- -
- Dimension
- xxvii, 95 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03877/09 | 647.95068 And A | Library - 8th Floor | Unavailable : Removed |
| |
| What is the customer's perspective about the dine-in service in Hu's Garden Restaurant comparing with the intended strategy about service from the owner himself- Author(s)
- Yonathan, Fabianto
- ISBN
- -
- Dimension
- xiv, 56 p. / 30 cm.
Exemplar(s)# | Accession No. | Call Number | Location | Status |
---|
1. | 03878/09 | 647.95068 Yon M | Library - 8th Floor | Unavailable : Removed |
| |