| Analisis pengaruh skill, knowledge, job description, dan standard operating procedure terhadap efisiensi kerja karyawan F and B Department di Hotel Shangri-La Surabaya- Author(s)
- Suryadinata, Prawira
- ISBN
- -
- Dimension
- xiii, 85 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04125/10 | 647.940683 Sur A | - | Unavailable : Removed |
| |
| Analisa efektivitas pemberian 'Customer Delight Program' terhadap motivasi kerja karyawan di Shrangri-La Hotel Surabaya- Author(s)
- Hermansyah, Rocky
- ISBN
- -
- Dimension
- xii, 69 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04122/10 | 647.940683 Her A | - | Unavailable : Removed |
| |
| Analisa kualitas banquet dari segi kualitas makanan dan minuman, layanan staf banquet dan atmosfer terhadap kepuasan pelanggan pada event di hotel Mercure Grand Mirama Surabaya- Author(s)
- Hartono, Dicky
- ISBN
- -
- Dimension
- xxix, 98 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04134/10 | 647.94068823 Har A | - | Unavailable : Removed |
| |
| Analisa pengaruh orientasi jasa terhadap kepuasan kerja karyawan Hotel Shangri-La Surabaya- Author(s)
- Dwijayanti S., Selvy
- ISBN
- -
- Dimension
- xxvi, 127 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04136/10 | 647.940683 Dwi A | - | Unavailable : Removed |
| |
| Analisa bauran pemasaran Restoran Yung Ho Surabaya- Author(s)
- Chrisdiyanto, Ivana
- ISBN
- -
- Dimension
- xiii, 89 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04133/10 | 647.95.688 Chr A | - | Unavailable : Removed |
| |
| Analisa pengaruh mutu produk, mutu pelayanan, dan harga terhadap customer value di restoran D'Cost Graha Family Surabaya- Author(s)
- Anastasia, Novia
- ISBN
- -
- Dimension
- xxix, 114 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04132/10 | 647.95068 Ana A | - | Unavailable : Removed |
| |
| Persepsi konsumen terhadap makanan organik dan pengaruhnya terhadap minat beli konsumen di kota Malang- Author(s)
- Kusuma, Filias
- ISBN
- -
- Dimension
- xxvi, 88 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04131/10 | 647.8342 Kus P | - | Unavailable : Removed |
| |
| Analysis of customer satisfaction how to know the customer satisfaction and how to improve it based on the menu variety in Japanese Teppan-Yaki Restaurant Paradijs Oosterhout- Author(s)
- Hartanto, Sandi
- ISBN
- -
- Dimension
- x, 58 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04140/10 | 647.95068 Har H | - | Unavailable : Removed |
| |
| Pengaruh faktor 7P terhadap minat beli kembali kuliner tradisional di Surabaya: studi kasus pada restoran Bumbu Desa- Author(s)
- Christina, Lusi
- ISBN
- -
- Dimension
- xxxv, 148 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04137/10 | 647.950688 Chr P | - | Unavailable : Removed |
| |
| Analisa pengaruh strategi promosi restoran Hallo Surabaya terhadap brand awareness- Author(s)
- Kurniawati, Lanny
- ISBN
- -
- Dimension
- xv, 89 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04128/10 | 647.950688 Kur A | - | Unavailable : Removed |
| |
| Analisa kinerja trainee departemen front office sesuai dengan standar operasional prosedur dalam kontek performance monitor Shangri-La Hotel Surabaya- Author(s)
- Winarto, Oeij Wenny
- ISBN
- -
- Dimension
- xxv, 162 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04127/10 | 647.940683 Win A | - | Unavailable : Removed |
| |
| Working atmosphere analysis psychological effect of working atmosphere towards working performance and customer satisfaction in Peking Restaurant- Author(s)
- Gunawan, Donny Prawiro
- ISBN
- -
- Dimension
- xi, 55 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04126/10 | 647.95068843 Gun W | - | Unavailable : Removed |
| |
| Customer satisfaction analysis based on marketing mix in buffet area of Osaka Restaurant Roosendaal, The Netherlands- Author(s)
- Bachtiar, Evellyn
- ISBN
- -
- Dimension
- xiii, 70 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04138/10 | 647.950688 Bac C | - | Unavailable : Removed |
| |
| Analisa manajemen konflik di restoran Jepang Imari (Hotel J.W.Marriott Surabaya)- Author(s)
- Cipta, Angga
- ISBN
- -
- Dimension
- xxviii, 113 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04106/10 | 647.950683 Cip A | - | Unavailable : Removed |
| |
| Analisa gaya kepemimpinan di perusahaan keluarga Jasmine Ice Cream terhadap kinerja karyawan- Author(s)
- Merdiana, Selly
- ISBN
- -
- Dimension
- xii, 102 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04107/10 | 647.950683 Mer A | - | Unavailable : Removed |
| |
| Analisa pengaruh variabel-variabel customer relationship marketing pada Kentucky Fried Chicken (KFC) Music Hitter Community terhadap loyalitas pelanggan KFC di Indonesia- Author(s)
- Anggreni, Wenny
- ISBN
- -
- Dimension
- xxv, 125 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04108/10 | 647.950688 Ang A | - | Unavailable : Removed |
| |
| Analisis service quality, customer satisfaction dan customer loyalty pada pelanggan Cafe Drago di Surabaya- Author(s)
- Lumanto, Janice Myra
- ISBN
- -
- Dimension
- xxiv, 100 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04109/10 | 647.95068843 Lum A | - | Unavailable : Removed |
| |
| Pengaruh lokasi, interior, dan promosi terhadap keputusan pembelian konsumen di Takigawa Resto Surabaya Town Square- Author(s)
- Hidayat, Eunike
- ISBN
- -
- Dimension
- xxvi, 86 p. / 30 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04110/10 | 647.650688 Hid P | - | Unavailable : Removed |
| |
| Simply slipcovers- Author(s)
- -
- ISBN
- 0376015144
- Dimension
- 128p. / 27 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 03983/10 | 645.4 Sim | Library - 7th Floor | Available |
| |
| Fashion geek- Author(s)
- Eng, Diana
- ISBN
- 9781600610837
- Dimension
- 128p. / 26 cm.
Exemplar(s)| # | Accession No. | Call Number | Location | Status |
|---|
| 1. | 04011/10 | 646.404 Eng F | Library - 7th Floor | Available |
| |
